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Terms of Use

DementiaHub.SG is Singapore’s first one-stop resource portal that houses the most relevant, comprehensive and up-to-date information on dementia.

From providing quick and easy access to information about the condition to connecting those impacted by dementia to a network of support services, this knowledge base serves as a key touchpoint for members of the community and corporations, persons living with dementia, caregivers and care professionals based on their needs.

1. Introduction

1.1 Thank you for visiting DementiaHub.SG (at These Terms of Use form the contract between you and Dementia Singapore (referred to in these Terms of Use as “Dementia Singapore”, “us”, “we” or “our”), the provider of DementiaHub.SG.

1.2 Your privacy is important to us. Please refer to the DementiaHub.SG Privacy Policy for how we deal with your personal data.

2. General

2.1 These Terms of Use should be read together with DementiaHub.SG Privacy Policy (both of which can be accessed at and By accessing DementiaHub.SG, you hereby agree to these Terms of Use. If you do not agree with these Terms of Use, please do not use or access DementiaHub.SG.

2.2 We reserve the right to modify or change these Terms of Use at any time. The updated version of these Terms of Use will take effect immediately and will supersede all earlier versions. You hereby agree to the prevailing terms of the updated version of these Terms of Use. We encourage you to periodically reread these Terms of Use to see if there have been any changes that may affect you. Any changes to these Terms of Use will be published on this page.

3. Changes To DementiaHub.SG

3.1 You acknowledge and agree that Dementia Singapore may discontinue and/or suspend (permanently or temporarily) DementiaHub.SG or any part of DementiaHub.SG at Dementia Singapore’s sole discretion, without prior notice and without liability to you.

4. Restrictions

4.1 You agree not to, and you will not permit others to:

I. License, sell, rent, lease, assign, distribute, or otherwise commercially exploit DementiaHub.SG or any content (including but not limited to articles, images, infographics, and videos) found on DementiaHub.SG;

II. Modify, make derivative works of, disassemble, decrypt, reverse compile, copy, reproduce, distribute, delete, adjust, alter or adapt any part of DementiaHub.SG or any content (including but not limited to articles, images, infographics, and videos) found on DementiaHub.SG; and

III. Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of DementiaHub.SG, Dementia Singapore or any of its subsidiaries, affiliates, officers, employees, agents, partners and licensors, unless expressly provided in these Terms of Use or permitted by Dementia Singapore in writing.

4.2 You may use DementiaHub.SG solely for your personal, non-commercial use. You shall not use DementiaHub.SG in a way that suggests any official status or that Dementia Singapore endorses you or your use of DementiaHub.SG without Dementia Singapore’s prior written consent.

5. Intellectual Property

5.1 DementiaHub.SG and its entire contents, features and functionality (including but not limited to all information, articles, downloads, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Dementia Singapore or other providers of such material and are protected by Singapore and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

6. Links to Other Websites and Third-Party Content

6.1 DementiaHub.SG may contain third-party content (including articles, information, and other services) and links to other websites not operated or controlled by Dementia Singapore. Third-party content and links to other websites are provided solely as a convenience to you. We are not responsible for the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality hyperlinks, opinions, privacy policies, or any other aspect expressed in such third-party content or websites, and such third-party content and websites are not investigated, monitored or checked for the same by us. In addition, we are not responsible for and do not have any control or supervision over any inappropriate, offensive, obscene, infringing, unlawful, or otherwise objectional content you may encounter when visiting a third-party website.

6.2 Please remember that when you use a link to go from DementiaHub.SG to another website, these Terms of Use are no longer in effect. Your browsing and interaction on any other website, including those that have a link on DementiaHub.SG, is subject to that website’s own rules and policies. Such third-party websites may use their own cookies or other methods to collect information about you. Your access and use of any other website is entirely at your own risk.

7. Copyright Infringement Claim

7.1 You may notify Dementia Singapore in writing if you believe that your work has been used or copied in a way that constitutes copyright, trademark, or other intellectual property infringement (“Infringement”) and such Infringement is occurring on DementiaHub.SG.

7.2 Dementia Singapore will duly consider all cases of Infringement. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against Dementia Singapore in respect of any content displayed on DementiaHub.SG which constitutes Infringement (“Infringing Material”) unless you have first informed Dementia Singapore in writing of any Infringement and sufficient opportunity to remove the Infringing Material, and thereafter Dementia Singapore refuses or fails to remove the Infringing Material within a reasonable time.  Where Dementia Singapore removes the Infringing Material, you agree not to exercise and you hereby waive, any right of action against Dementia Singapore which you may have in respect of any Infringing Material appearing on DementiaHub.SG prior to such removal by Dementia Singapore.

8. Indemnification

8.1 You agree to indemnify and hold Dementia Singapore and any of its subsidiaries, affiliates, officers, employees, agents, partners and licensors harmless from any claim or demand, including reasonable lawyers’ fees, due to or arising out of your: (a) use of DementiaHub.SG; (b) violation of these Terms of Use or any law or regulation; or (c) violation of any right of a third party.

9. Disclaimer

9.1 You acknowledge that the information provided through DementiaHub.SG (whether by way of article, infographic, image, or video, or any other way of publishing information) serves as a general information source only, and such information is not to be viewed or relied upon as professional health advice or in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of any condition or disease. Before relying on the information on DementiaHub.SG, you should do your own verifications and obtain professional health advice relevant to your specific circumstances.

9.2 The information on DementiaHub.SG is not intended to be exhaustive on a particular issue, and the information may not always be accurate, complete or up-to-date. The information on DementiaHub.SG is also not intended to be a substitute for the advice of a health professional. All information contained in DementiaHub.SG is for informational purposes only and is to be relied upon at your own risk, and you are encouraged to always seek professional health advice notwithstanding the information on DementiaHub.SG. We do not accept any responsibility for any reliance by you on the information contained in DementiaHub.SG.

9.3 In no event shall Dementia Singapore be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of DementiaHub.SG or the contents of DementiaHub.SG. Dementia Singapore reserves the right to make additions, deletions, or modifications to the contents on DementiaHub.SG at any time without prior notice.

9.4 Without limiting the foregoing, Dementia Singapore specifically disclaims all warranties and representations in any content transmitted on or in connection with DementiaHub.SG or on sites that may appear as links on the DementiaHub.SG, or otherwise in connection with, DementiaHub.SG, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third-party rights. DementiaHub.SG is provided to you “as is” and “as available” and with all faults and defects without warranty of any kind. No oral advice or written information given by Dementia Singapore and any of its subsidiaries, affiliates, officers, employees, agents, partners and licensors, or the like will create a warranty. Without limiting the foregoing, Dementia Singapore does not warrant that your use of DementiaHub.SG be uninterrupted, uncorrupted, timely, or error-free. Dementia Singapore does not make any representation or warranty of any kind, express or implied: (i) as to the availability of the DementiaHub.SG; (ii) as to the accuracy, reliability, or currency of any information or content on DementiaHub.SG; or (iii) that DementiaHub.SG, its servers, the content, or emails sent from or on behalf of Dementia Singapore are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

10. Limitation of Liability

10.1 To the fullest extent permitted by applicable laws, Dementia Singapore, excludes and disclaims liability for any losses and expenses of whatever nature and howsoever arising including, without limitation, any direct, indirect, general, special, punitive, incidental or consequential damages, loss of use, loss of data, loss caused by a virus, loss of opportunity, loss of privacy, business, revenue, income or profit, loss of or damage to property, claims of third parties, or other losses of any kind or character, even if Dementia Singapore has been advised of the possibility of such damages or losses, arising out of or in connection with the use of DementiaHub.SG, any other website with which they are linked, any services available on DementiaHub.SG, or these Terms of Use. You shall take total responsibility for establishing such procedures for data back up and virus checking as you consider necessary. Dementia Singapore does not guarantee or warrant that files accessed on, and/or available for downloading from DementiaHub.SG are or shall be free of computer viruses, worms, Trojan horses or other contaminating or destructive properties. You shall access and download information from DementiaHub.SG at your own risk.

11. Severability

11.1 If any provision of these Terms of Use is held to be unenforceable or invalid, such provision will be interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

11.2 These Terms of Use, together with the DementiaHub.SG Privacy Policy, and any other legal notices published by Dementia Singapore on DementiaHub.SG or in relation to DementiaHub.SG, shall constitute the entire agreement between you and Dementia Singapore concerning your use of DementiaHub.SG.

12. Waiver

12.1 Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms of Use shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach. Any waiver of any term of these Terms of Use will be effective only if in writing and signed by an authorized representative of Dementia Singapore. No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term.

12.2 No failure to exercise, and no delay in exercising, on the part of either you or Dementia Singapore, any right or any power under these Terms of Use shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under these Terms of Use preclude further exercise of that or any other right granted herein.

13. Dispute Resolution

13.1 You and Dementia Singapore (“the Parties”) shall endeavour to resolve any issue arising as to the interpretation of any provision of these Terms of Use or any dispute or difference in respect of any obligation between the Parties arising out of or relating to these Terms of Use, by mutual negotiations in good faith and thereafter abide by the agreed course of action.

13.2 In the event that the Parties fail to resolve the dispute by mutual negotiations in good faith within thirty (30) days of it arising, you or Dementia Singapore may give notice in writing to the other Party of its intention to require resolution of such dispute through mediation at the Singapore Mediation Centre (“SMC”) in accordance with SMC’s Mediation Procedure in force for the time being, and the Party giving notice may submit a request to mediate to SMC upon which the other Party will be bound to participate in the mediation within [forty-five (45)] days thereof. Every party to the mediation must be represented by [senior executive personnel, of at least the seniority of a Head of Department] or its equivalent, with authority to negotiate and settle the dispute. Unless otherwise agreed by the Parties, the Mediator(s) will be appointed by SMC. The mediation will take place in Singapore in the English language and the Parties agree to be bound by any settlement agreement reached. In the event that the Parties fail to resolve the dispute, either Party shall submit the dispute for final resolution to the courts of Singapore, which courts shall thereafter have exclusive jurisdiction.

14. Contact Us

14.1 Do not hesitate to contact us if you have any questions.

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