What is it? 

• The Dementia Helpline is a service provided by a team of dedicated operators and acts as the first line of defence and support for persons living with dementia, caregivers or members of the public in need of vital information.  

How can it help persons living with dementia and their caregivers? 

• Provides relevant and up-to-date caregiver support, resource-finding, referrals and over-the-phone counselling. 

When does the Dementia Helpline come into the picture of one’s dementia/caregiving journey? 

• Pre- and post-diagnosis

List of service  providers: 

• Dementia Singapore: 6377 0700

What is it? 

• Community Outreach Team (CREST), a community mental health team, will listen to your concerns and provide support such as therapy to support your mental well-being.

How can the community mental health teams support you?

• Promote early recognition of signs and symptoms of mental health conditions and/or dementia.
• Improve mental health conditions and/or dementia literacy by organising targeted outreach events and activities to provide mental health and/or dementia information and education to residents and caregivers in the region.
• Provide psychosocial intervention such as techniques to reduce the risk of escalation of mental health needs.
• Provide collaborative and coordinated care for clients and caregivers through a case management approach.
• Conduct screening for caregivers to identify needs and provide psychoeducation and referrals to appropriate services accordingly.
• Work in partnership with health and community care partners and key stakeholders to co-manage and support persons with mental health conditions and dementia in the community.

List of service providers:

• Walk into any CREST provider for assistance. 
• Find service providers near you: Community Mental Health Wayfinding Tool

What is it? 

• The Caregiver Support Network Community Outreach Team (CREST-CSN), a community mental health team, focuses on caregivers who are caring for persons with mental health issues and/ or dementia. These individuals may have or are at risk of developing depression, anxiety and burn-out themselves as a result of their caregiving responsibilities. 

How can CREST-CSN support caregivers of persons living with dementia?

• Increase public awareness of the challenges and stressors faced by caregivers and the available resources for caregivers in the community through outreach events/activities.
• Promote the identification of caregiver needs and link up to support services in the community.
• Provide psychosocial intervention and support to caregivers’ mental well-being
• Empower caregivers to be able to support other caregivers.

List of service providers: 

• Walk into any CREST provider for assistance with the application process. 
• Find service providers near you: Community Mental Health Wayfinding Tool 

What is it? 

• The Community Intervention Team (COMIT), a community mental health team, provides psychotherapy and psychosocial interventions such as cognitive behavioural therapy and psychoeducation support for clients with mental health issues and dementia, and their caregivers. COMIT works closely with the General Practitioners, Polyclinics, hospitals and other community partners to provide collaborative and coordinated care to clients and caregivers in the community.

How can the community mental health teams support you?

• Provide assessment, psychotherapy, psychosocial intervention such as cognitive behavioural therapy and psychoeducation, to support the reduction of symptoms for clients to enable them to live well in the community, and better support the caregiving journey of the caregivers.
• Provide collaborative and coordinated care for clients and caregivers through a case management approach.
• Conduct screening for caregivers to identify needs, and provide psychoeducation and referrals to appropriate services accordingly.
• Work in partnership with health and community care partners, and key stakeholders to co-manage and support persons with mental health conditions and dementia in the community.

List of service providers: 

• Walk into any COMIT provider for assistance with the application process. 
• Find service providers near you: Community Mental Health Wayfinding Tool

What is it? 

• The Post-Diagnostic Support Community Outreach Team (CREST-PDS) provides timely support to persons newly diagnosed with dementia and their caregivers for up to six months from the point of referral.

How can the Post-Diagnostic Support Community Outreach Team support you?

• Provide psychoeducation and caregiving advice to persons newly diagnosed with dementia and their caregivers.
• Promote identification of caregiver and client needs and link up to appropriate support services.
• Provide psychosocial intervention with care planning and regular follow-up with clients and caregivers.

When does PDS come into the picture of one’s dementia/caregiving journey? 

• Upon diagnosis at selected hospitals, regardless of the stage of dementia.

Find service providers near you:

• If your loved one with dementia is receiving care at any of the hospitals listed above, consult your doctor who is managing your loved one’s dementia condition about this programme.

What is it? 

• Meals on Wheels provides meal deliveries to homebound clients who are unable to buy and prepare their own meals and do not have a caregiver to help them to do so.

How can it help persons living with dementia? 

• Provides islandwide lunch and dinner meal deliveries 7 days a week (including public holidays). Meals could be catered to dietary requirements (Halal, Non-Halal, Vegetarian, or blended/soft food).

When does Meals on Wheels come into the picture of one’s dementia journey? 

• Pre- and post-diagnosis

List of service providers: 

• Please approach the doctor at the hospital or polyclinic that your loved one visits for assistance to submit an online application for the service.

Find service providers near you:

• Care Services Recommender

What is it? 

• This service provides transportation and/or someone to accompany clients to travel to and from their homes for medical appointments and treatments (e.g., at hospitals, specialist outpatient clinics, or polyclinics).   

How can it help persons living with dementia? 

• It is especially helpful for those who need help to move around, live alone/have no caregiver, or whose caregiver is unable to provide support because of their own health and physical condition. 
• Medical escorts can help persons living with dementia navigate the clinic or hospitals, help communicate with the doctor and client should assistance be required, and take note of the client’s next appointment.  

When does Medical Escort and Transport come into the picture of one’s dementia journey? 

• Pre- and post-diagnosis 

List of service providers: 

• Please approach the doctor at the hospital or polyclinic that your loved one visits for assistance to submit an online application for the service. 
• Find service providers near you using the Care Services Recommender

What is it? 

• Home Personal Care is a service provided by trained care professionals to assist those who require personal services to continue living well at home and their caregivers with Activities of Daily Living (e.g. baths, light housekeeping), medication, mind stimulating activities, elder-sitting and other care tasks. 

How can it help persons living with dementia? 

• Home-based care. Allows person living with dementia to continue living well at home. 
• Help with Activities of Daily Living (basic self-care tasks). Activities of Daily Living include: Washing, Dressing, Feeding, Toileting, Mobility and Transferring. 
• Help with Instrumental Activities of Daily Living – More complex self-care activities like light housekeeping and laundry 
• Medication Assistance 
• Simple Maintenance Exercises: Prescribed by a registered physiotherapist, occupational or speech therapist under the Allied Health Professions Act 

How can it help caregivers? 

• Provide caregiver respite
• Assistance with caregiving responsibilities 
• For caregivers of clients who require more intensive care or respite for a time-limited period, Home-based Respite Care (HBRC) may be able to provide you with some support. 

When does Home Personal Care come into the picture of one’s dementia/caregiving journey? 

• Post-diagnosis 

List of service providers: 

• To apply, you need to:
  • Get a referral from a hospital or polyclinic or GP who is familiar with your loved ones’ condition and needs, or 
  • Contact the Agency for Integrated Care (AIC) at 1800 650 6060, email enquiries@aic.sg or walk in to a nearby AIC Link. 
•  Find service providers near you using the Care Services Recommender

What is it? 

• Eldersit is a type of home-based service where trained Eldersitters engage persons living with dementia in meaningful and therapeutic activities on a regular basis, over a short period of time.  

How can it help persons living with dementia? 

• Provide cognitive stimulation through social interactions and engagement in meaningful, structured activities that may include reminiscence, memory, linguistic, and other appropriate tasks, based on their needs and interests 

How can it help caregivers? 

• Build caregivers’ capability to support and care for their loved ones at home 
• Provide respite for caregivers 

When does Eldersit/Home Support come into the picture of one’s dementia/caregiving journey? 

• Post-diagnosis 

List of service providers: 

• For advice on specific kinds of home support services, head over to AIC Link to be pointed to one that is most suitable for your loved one and yourself.  

What is it? 

• Full day programme which aims to promote “ageing in place” for seniors in the community, as well as to provide support and respite to their family/caregivers.  

How can it help persons living with dementia? 

• Offers programmes and services for seniors such as recreational and mind stimulating activities, exercises and personal care.
• Individualised Care Plan with suitable maintenance exercises will be created for seniors.   

How can it help caregivers? 

• Provides care and supervision for seniors who are suitable for centre-based care setting, while their caregivers are at work. 

When does Maintenance Day Care come into the picture of one’s dementia/caregiving journey? 

• Pre- and post-diagnosis  

List of service providers: 

• You will need to get a referral from a hospital, polyclinic or GP who is familiar with your loved ones’ condition and needs. You may also contact the service provider for a discussion. 
• Find service providers near you using the Care Services Recommender

What is it? 

• Dementia day care is a service that provides full day custodial care in a centre-based setting for persons living with dementia. 

How can it help persons living with dementia? 

• Group and individual activities are provided based on the client’s ability, which aims to slow down deterioration of physical and mental functions, as well as to provide support and respite to their family/caregivers. 
• Individualised Care Plan with suitable maintenance exercises will be created for clients. 

How can it help caregivers? 

• Ensure that loved ones living with dementias are cared for and engaged whilst caregivers are away at work or busy with other responsibilities on weekdays. 
• Provide respite for caregivers. 

When does Dementia Day Care come into the picture of one’s dementia/caregiving journey? 

• Post-diagnosis 

List of service providers: 

• You will need to get a referral from a hospital, polyclinic or GP who is familiar with your loved ones’ condition and needs. 
• Find service providers near you using the Care Services Recommender

What is it? 

• Weekend day care is a service that provides full day custodial care in a centre-based setting on Saturdays and/or Sundays. 

How can it help persons living with dementia? 

• Care staff at the centre provide assistance with activities of daily living such as eating or going to the toilet and engage persons living with dementia in meaningful that are tailored to their needs and abilities.  

How can it help caregivers? 

• Provide caregivers the opportunity to take time off from their caregiving duties for self-care or to engage in other life roles and responsibilities on Saturdays and/or Sundays. 

When does Weekend Day Care come into the picture of one’s dementia/caregiving journey? 

• Post-diagnosis 

List of service providers: 

• You may contact the relevant service providers for assistance with the application process:
  • AWWA Dementia Day Care Centre @ Ang Mo Kio 

What is it? 

• Social Service Offices (SSOs) bring services such as ComCare assistance and other forms of assistance such as job matching and family services closer to those who need it. 

How can it help persons living with dementia and their caregivers? 

• Provides information and administers relevant government financial assistance schemes. 
• Supports individuals and families with customised care plans, and referrals to relevant help agencies based on their needs. 
• Conducts regular engagements and check-ins with residents to ascertain their well-being. 

When does SSO come into the picture of one’s dementia/caregiving journey? 

• Pre- and post-diagnosis 

List of service providers: 

• You may contact the relevant service providers for assistance with the application process. 
• List of Social Service Offices (msf.gov.sg) 

What is it?

• Nursing Homes are long-term residential care facilities that provide assistance to residents who need help in most of their activities of daily living and/or have daily nursing care needs. There are selected nursing homes with specific dementia and/or psychiatric facilities that cater to residents who need specialised care and support.

How can it help persons living with dementia?

• Services include:
  • Help with activities of daily living such as going to the toilet, showering, eating, etc.
  • Nursing care such as management of nasogastric tube, urine catheter, wound dressing, etc.
  • Physical and social activities, such as maintenance exercises, outings, etc.
  • For dementia / psychiatric facilities
  • Programmes and activities for cognitive stimulation will be provided to slow down the progression of dementia

How can it help  caregivers?

• Caregivers can tap on nursing homes for respite care should they need short-term care options for several days to a few weeks for their loved ones, e.g., when your Foreign Domestic Worker goes on home leave.

When does Nursing Home come into the picture of one’s dementia/caregiving journey?

• Pre- and post-diagnosis

List of service providers: 

• You will need to get a referral from a hospital, polyclinic or GP who is familiar with your loved ones’ condition and needs. You may also contact the service provider for a discussion.
• Find service providers near you using the Care Services Recommender

What is it?

• FSCs are community-based social services that provide support for low-income and/or vulnerable individuals and families with social and emotional issues. Social Work Practitioners at the FSCs provide case management support and also partner with other agencies to coordinate holistic support for clients to help them achieve stability, self-reliance, and social mobility.

How can it help persons living with dementia and their caregivers?

• Information and Referral: Providing information about social services, and linking individuals and families to appropriate social services and community resources based on the assessed needs
• Casework: Providing holistic case management and individual/family counselling
• Group Work: Bringing individuals and families with common needs together for purposeful group interactions to address their concerns and bring about positive change
• Community Work: Tapping on community resources to help individuals and families support and empower one another.

When does FSC come into the picture of one’s dementia/caregiving journey?

• Pre- and post-diagnosis

List of service providers:

• Call, walk in or email the FSCs for help on family, socio-emotional, interpersonal or other social issues.
• Find service providers near you using the Care Services Recommender