HealthHub services: Check medication prescriptions and request prescription refills online
The HealthHub website and mobile application allows patients to check their past medication prescriptions and request medication prescription refills online.
You will need to use SingPass to access these services on the HealthHub website or mobile application.
Download the Android app
Download the Apple app
PILBOX & MDS by SingHealth Polyclinic
SingHealth Polyclinics (SHP) Pharmacy provides both Prescription In Locker Box (PILBOX) and Medication Delivery Service (MDS).
PILBOX allows patients or their caregivers to collect prescription refills any time without queueing.
It is currently available at
1. SHP-Bedok
2. SHP-Marine Parade
3. SHP-Sengkang
4. SHP-Punggol
5. SHP-Tampines
The Medication Delivery Service (MDS) allows patients or their caregivers to have prescription refills delivered to their preferred address, without having to physically turn up at the polyclinic.
This delivery service is currently available in all SHP pharmacies.
ConviDose™ by National Healthcare Group
ConviDose™ is a multi-dose packaging compliance service by National Healthcare Group (NHG) that helps patients and caregivers arrange their medicines.
The right amount of medicines are packed into each sachet according to the time medications should be taken.
ConviDose™ is an easy-to-follow system which allows patients or caregivers to manage medicines easily and spot any missed doses.
Currently, ConviDose™ service is available from the following polyclinics.
1. Ang Mo Kio Polyclinic
2. Bukit Batok Polylinic
3. Choa Chu Kang Polyclinic
4. Clementi Polyclinic
5. Jurong Polyclinic
6. Hougang Polyclinic
7. Pioneer Polyclinic
8. Toa Payoh Polyclinic
9. Woodlands Polyclinic
10. Yishun Polyclinic
‘Ask-a-Pharmacist’ by National Healthcare Group
‘Ask-a-Pharmacist’ by National Healthcare Group (NHG) allows patients and caregivers to direct questions to a patient care pharmacist regarding their medications or any drug-related concerns or issues.
Patients and caregivers can post questions at their website.
If you need advice immediately, consult a Doctor, or call a NHGP Pharmacist via the NHGP contact centre at 6355 3000 or NUP contact centre at 6663 6847.
National Central Fill Pharmacy (NCFP)
From 2022, the National Central Fill Pharmacy (NCFP) will consolidate medications across multiple providers in a central location, from which the medications will be delivered directly to patients’ homes, secured post boxes or other convenient locations. This will improve access to pharmacy services.
This delivery model will be rolled out in phases. The first phase will be ready in early 2022 for polyclinic patients taking chronic disease medications. The following phases will include patients from public hospitals.1 2
This medication delivery service will be available in 2022. Read more about this initiative.